Services Offered

See the services that we offer below. If you don’t see what you are looking for, please send us an email or schedule a consultation to discuss. We can accommodate most requests!

Overhead view of two people standing on a sidewalk with the words 'Passion led us here' written on the pavement.
  • Two women in polka dot shirts sit at a table, reviewing documents and taking notes.

    Consulting Services

    Strategic Planning & Implementation

    SOP Implementation & Management

    Cost Reduction & Efficiency

    Optimize Business Processes

    Organizational Development

    Project Management

    Technology Implementation

  • Two women sitting at a table working on a laptop.

    Performance Management & Training

    Quality Assurance Implementation

    Quality Assurance Analysis

    Employee Score Cards

    Career Coaching

    Content Creation

    Host Instructor-Led Training Sessions

    Self-Paced Content Implementation

  • Call center employees wearing headsets working and smiling.

    Customer Service

    Inbound/Outbound Calls

    Emails

    Social Media Messaging

    Chat

    Support Tickets

  • A stylish workspace featuring a laptop on a white desk, pink roses in a jar, a gold desk lamp, a framed motivational poster, notebooks, a smartphone, eyeglasses, and decorative jars.

    Administrative Services

    Email Management

    Calendar Management

    Proofreading

    Meeting Minutes

    Data entry

    Excel/Google Sheets

    Internet Research

    System Setup in Task Management Platforms

    Bookkeeping

    Travel Research & Booking

All of our packages & pricing will include:

Teamwork, consulting, outsource customer service, sales, virtual assistance, Turritopsis Consulting, business process optimization consulting, quality assurance programs for small businesses, performance management consulting services

Success Meetings

Weekly success meetings to review the previous week and discuss any needs for the current/upcoming weeks.

*Meetings are 30 minutes each week and can be an email, if your time doesn’t allow for meetings.

SOP implementation for businesses, operational efficiency consultants, cost reduction, cost efficiency strategies, customer service outsourcing

Communication

Response within 5 minutes or less to ensure seamless support and communication.

*During established business hours

Balance Emails

If on an hourly plan, you will receive an email every Friday afternoon to notify you of hours remaining for the month

Systems and Tools We Use: